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Hero Journey
Map

It is a tool utilizing narrative stories and archetypes for describing relationships between the customer and a marketing strategy or user scenario.

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Hero Journey <br> Map

Why use the Hero Journey Map?

Storytelling has become a crucial tool in organizational success. Having a real-life and tellable customer story enables seeing how he/she finds your product and how they may need it.

Regardless whether your goal is a new product, service or unforgettable user experience, this model is the first step in putting yourself in your customer’s shoes and understanding their perspective.

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